MURKR Support
Get help, report issues, or share feedback. Our team is ready to assist you.
Frequently Asked Questions
How do I deposit funds into MURKR?
Type /wallet in the Telegram bot to get your unique deposit address. Send SOL from any wallet (Phantom, Solflare, etc.) to this address. Your balance updates automatically within seconds.
How long do trades take to execute?
Buy and sell orders typically execute within 1-3 seconds on Solana. You'll receive instant confirmation with transaction links.
Is MURKR really anonymous?
Yes. MURKR uses ghost-routing through burner wallets to break the connection between your main wallet and your trades. Your trading activity is not publicly traceable to your identity.
What fees does MURKR charge?
MURKR charges a small service fee per trade (typically 0.5-1%). Network fees (gas) are also applied based on Solana's current rates.
Can I withdraw my funds anytime?
Yes! Type /withdraw followed by your destination wallet address. Funds are sent immediately to your specified wallet.
What happens if a trade fails?
If a trade fails due to slippage or liquidity issues, your SOL is automatically returned to your MURKR balance. No funds are lost.
Do you support tokens other than Solana?
Currently, MURKR supports Solana-based tokens (SPL tokens). Support for other chains may be added in the future.
How do I track my open positions?
Type /positions in the bot to see all your active trades with live profit/loss, current value, and quick sell buttons.
Send Us Feedback
Have a question, issue, or suggestion? Drop us a message and we'll get back to you.
Other Ways to Reach Us
Telegram
Chat with support directly in the bot
@MURKRBot
Discord
Join our community server
discord.gg/murkr
Send us an email anytime
support@murkr.io